.moderator-support-page{width:min(1480px,calc(100% - 40px));margin:44px auto 90px;min-width:0}
.moderator-support-heading{display:flex;justify-content:space-between;align-items:flex-end;gap:22px;margin:0 0 22px;padding:0 2px}
.moderator-support-heading h1{margin:4px 0 8px;font-size:clamp(32px,4vw,48px);letter-spacing:-.045em}
.moderator-support-heading .muted{max-width:620px;margin:0;line-height:1.65}
.moderator-support-status{flex:none;padding:9px 12px;border:1px solid var(--line);border-radius:999px;background:color-mix(in srgb,var(--panel) 84%,transparent);color:var(--muted);font-size:11px}
.moderator-support-workspace{padding:22px;border:1px solid color-mix(in srgb,var(--accent) 20%,var(--line));border-radius:20px;background:color-mix(in srgb,var(--panel) 93%,#050711);box-shadow:0 22px 65px #0003}
.moderator-support-toolbar{display:grid;grid-template-columns:minmax(220px,1fr) minmax(140px,170px) minmax(145px,180px) auto;gap:10px;margin-bottom:14px}
.moderator-support-toolbar input,.moderator-support-toolbar select{width:100%;min-height:43px;padding:10px 13px;border:1px solid var(--line);border-radius:11px;background:color-mix(in srgb,var(--panel) 76%,#050711);color:var(--text);font:inherit;font-size:12px}
.moderator-support-toolbar input:focus,.moderator-support-toolbar select:focus{outline:2px solid color-mix(in srgb,var(--accent) 58%,transparent);outline-offset:1px}
.moderator-support-notice{display:flex;justify-content:space-between;align-items:center;gap:14px;padding:12px 14px;margin-bottom:16px;border:1px solid color-mix(in srgb,#65d7ac 18%,var(--line));border-radius:12px;background:#65d7ac08;color:var(--muted);font-size:11px}
.moderator-support-live{display:inline-flex;align-items:center;gap:8px;color:#a4e5c8;font-weight:650}
.moderator-support-live:before{content:"";width:7px;height:7px;border-radius:50%;background:#65d7ac;box-shadow:0 0 12px #65d7ac77}
.moderator-support-layout{display:grid;grid-template-columns:minmax(250px,310px) minmax(0,1fr);height:min(760px,calc(100vh - 290px));min-height:560px;border:1px solid var(--line);border-radius:15px;overflow:hidden;background:#080c14aa}
.moderator-support-cases{display:flex;flex-direction:column;gap:7px;min-height:0;padding:10px;border-right:1px solid var(--line);overflow:auto}
.moderator-support-case{display:grid;gap:7px;width:100%;padding:13px;border:1px solid transparent;border-radius:11px;background:transparent;color:var(--text);font:inherit;text-align:left;cursor:pointer;transition:background .16s,border-color .16s}
.moderator-support-case:hover{border-color:var(--line);background:#ffffff06}
.moderator-support-case.is-selected{border-color:color-mix(in srgb,var(--accent) 40%,transparent);background:color-mix(in srgb,var(--accent) 11%,transparent)}
.moderator-support-case-top,.moderator-support-case-bottom{display:flex;justify-content:space-between;align-items:center;gap:8px;min-width:0}
.moderator-support-case-top strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:12px}
.moderator-support-case-top time,.moderator-support-email,.moderator-support-subject{color:var(--muted);font-size:10px}
.moderator-support-case-top time{flex:none}
.moderator-support-email,.moderator-support-subject{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.moderator-support-subject{color:var(--text)}
.moderator-support-chip{padding:4px 8px;border-radius:99px;background:#ffffff0a;color:var(--muted);font-size:9px}
.moderator-support-chip.new,.moderator-support-chip.is-new{background:color-mix(in srgb,var(--accent) 16%,transparent);color:var(--accent)}
.moderator-support-chip.resolved{background:#65d7ac13;color:#9fe4c4}
.moderator-support-empty-list{padding:18px;color:var(--muted);font-size:12px;line-height:1.6}
.moderator-support-conversation{display:flex;flex-direction:column;min-width:0;min-height:0;overflow-y:auto;overscroll-behavior:contain;scrollbar-gutter:stable}
.moderator-support-empty{display:grid;place-content:center;justify-items:center;flex:1;padding:32px;text-align:center}
.moderator-support-empty-icon{display:grid;place-items:center;width:52px;height:52px;margin-bottom:14px;border:1px solid var(--line);border-radius:17px;color:var(--accent);font-size:22px}
.moderator-support-empty h2{margin:0 0 7px;font-size:16px}
.moderator-support-empty p{margin:0;font-size:12px}
.moderator-support-thread-head{display:flex;justify-content:space-between;align-items:center;gap:16px;padding:17px 19px;border-bottom:1px solid var(--line)}
.moderator-support-thread-head .eyebrow{margin:0 0 5px}
.moderator-support-thread-head h2{margin:0;font-size:15px;overflow-wrap:anywhere}
.moderator-support-meta{margin:6px 0 0;color:var(--muted);font-size:10px}
.moderator-support-actions{display:flex;justify-content:flex-end;gap:8px;flex-wrap:wrap}
.moderator-support-messages{display:flex;flex:none;flex-direction:column;gap:12px;min-height:180px;max-height:38vh;padding:18px;overflow:auto;overscroll-behavior:contain}
.moderator-support-toolkit{margin:0 18px 14px;padding:15px 16px;border:1px solid color-mix(in srgb,var(--accent) 24%,var(--line));border-radius:13px;background:color-mix(in srgb,var(--accent) 5%,#0d121b)}
.moderator-support-tool-head,.moderator-support-tool-controls{display:flex;justify-content:space-between;align-items:center;gap:12px}
.moderator-support-tool-head .eyebrow{margin:0 0 4px;font-size:9px}
.moderator-support-tool-head h3{margin:0;font-size:13px}
.moderator-support-tool-controls{justify-content:flex-start;flex-wrap:wrap;margin-top:12px}
.moderator-support-tool-controls select{min-height:35px;max-width:190px;padding:7px 10px;border:1px solid var(--line);border-radius:9px;background:#090e17;color:var(--text);font:inherit;font-size:11px}
.moderator-support-tool-controls .text-button{padding:8px 10px;border:1px solid color-mix(in srgb,var(--accent) 30%,var(--line));border-radius:9px;background:color-mix(in srgb,var(--accent) 9%,transparent);font-size:10px}
.moderator-support-checklist{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:7px 18px;margin:12px 0 0;padding:0;list-style:none}
.moderator-support-checklist li{display:flex;align-items:flex-start;gap:8px;color:var(--muted);font-size:10px;line-height:1.55}
.moderator-support-checklist input{flex:none;margin:2px 0 0;accent-color:var(--accent)}
.moderator-support-checklist input:checked+span{text-decoration:line-through;opacity:.65}
.moderator-support-tool-hint{margin:10px 0 0;color:var(--muted);font-size:9px;line-height:1.5}
.moderator-support-recovery{margin-top:14px;padding:13px;border:1px solid var(--line);border-radius:11px;background:#080d16aa}.moderator-support-recovery h3{margin:0;font-size:12px}.moderator-support-recovery .eyebrow{margin:0 0 4px;font-size:9px}.moderator-support-recovery>[role=status]{line-height:1.55}.moderator-support-login-history{display:grid;gap:7px;margin-top:9px}.moderator-support-login-row{display:grid;gap:4px;padding:9px 10px;border:1px solid var(--line);border-radius:9px;color:var(--muted);font-size:10px}.moderator-support-login-row strong{color:var(--text)}.moderator-support-login-row small{font-size:9px}
.moderator-support-message{width:min(820px,94%);padding:13px 15px;border:1px solid var(--line);border-radius:13px;background:#111824}
.moderator-support-message.inbound{align-self:flex-start}
.moderator-support-message.outbound{align-self:flex-end;border-color:color-mix(in srgb,var(--accent) 28%,var(--line));background:color-mix(in srgb,var(--accent) 9%,#111824)}
.moderator-support-message>header{display:flex;justify-content:space-between;gap:14px;margin-bottom:9px;font-size:10px}
.moderator-support-message>header strong{overflow-wrap:anywhere;color:var(--accent)}
.moderator-support-message>header time{flex:none;color:var(--muted)}
.moderator-support-message h3{margin:0 0 7px;font-size:12px}
.moderator-support-message-body{margin:0;white-space:pre-wrap;overflow-wrap:anywhere;color:var(--muted);font-size:12px;line-height:1.7}
.moderator-support-reply{padding:14px 17px 17px;border-top:1px solid var(--line);background:#0d121bee}
.moderator-support-reply>label{display:block;font-size:12px;font-weight:700}
.moderator-support-templates{display:flex;gap:5px 13px;flex-wrap:wrap;margin:8px 0}
.moderator-support-templates .text-button{font-size:10px}
.moderator-support-reply textarea{display:block;width:100%;min-height:98px;padding:12px 13px;border:1px solid var(--line);border-radius:11px;background:#090e17;color:var(--text);font:inherit;font-size:12px;line-height:1.6;resize:vertical}
.moderator-support-reply textarea:focus{outline:2px solid color-mix(in srgb,var(--accent) 58%,transparent);outline-offset:1px}
.moderator-support-reply-footer{display:flex;justify-content:space-between;align-items:center;gap:12px;margin-top:10px}
.moderator-support-feedback{color:var(--muted);font-size:10px;line-height:1.5}
.moderator-support-block{max-width:680px;padding:30px;border:1px solid var(--line);border-radius:20px;background:color-mix(in srgb,var(--panel) 90%,transparent)}
.moderator-support-block h1{font-size:32px}
.moderator-support-block .muted{line-height:1.7}
@media(max-width:900px){.moderator-support-layout{grid-template-columns:minmax(220px,270px) minmax(0,1fr)}.moderator-support-workspace{padding:16px}}
@media(max-width:700px){.moderator-support-page{width:calc(100% - 24px);margin:28px auto 60px}.moderator-support-heading{align-items:flex-start;flex-direction:column;gap:12px}.moderator-support-toolbar{grid-template-columns:1fr auto}.moderator-support-toolbar input{grid-column:1/-1}.moderator-support-notice{align-items:flex-start;flex-direction:column;gap:7px}.moderator-support-layout{grid-template-columns:1fr;height:auto;max-height:none;min-height:0}.moderator-support-cases{max-height:260px;border-right:0;border-bottom:1px solid var(--line)}.moderator-support-conversation{min-height:500px;overflow:visible}.moderator-support-thread-head{align-items:flex-start;flex-direction:column}.moderator-support-actions{justify-content:flex-start}.moderator-support-messages{flex:none;max-height:48vh;min-height:160px;padding:13px}.moderator-support-toolkit{margin:0 12px 12px;padding:13px}.moderator-support-tool-head{align-items:flex-start}.moderator-support-tool-head .button{white-space:nowrap}.moderator-support-checklist{grid-template-columns:1fr}.moderator-support-message{width:100%}.moderator-support-message>header{font-size:9px}.moderator-support-message-body{font-size:11px}.moderator-support-reply-footer{align-items:flex-start;flex-direction:column}.moderator-support-reply-footer .button{width:100%;min-height:44px}}
@media(prefers-reduced-motion:reduce){.moderator-support-case{transition:none}}